Menu
Table of Contents
Mac OS X Mavericks, Yosemite, El Capitan. Instructions on how to connect can be found HERE. Cleveland Clinic issued and managed devices should already have the Cisco AnyConnect software installed. If it does not please submit a Heat Service Request for your local System Administrator. When autocomplete results are available use up and down arrows to review and enter to select.
Hi Peter, I am a brand new Mac Book Pro (laptop) user, and on my Mac, i have El Capitan (version 10.11.3) And Cisco AnyConnect (version 3.1.03103) and when I and connect I get as far as the banner page telling me that it is being monitored and I accept, but it will not connect, I get the following message: The AnyConnect package on the secure gateway could not be located. What operating systems are supported by the Cisco AnyConnect client? Windows 7, 8, 8.1, 10 and Mac OS X Mavericks, Yosemite, El Capitan. I got the client installed, but I am unable to sign in with my credentials. I understand this is not technically a question, but I still need help. Contact the Cleveland Clinic IT Help Desk at 216.
Some USC online-based services require access through on-campus USC Secure Wireless or a wired network connection. USC offers a Virtual Private Network (VPN) connection to provide secure remote access to these services when you are off-campus. When off-campus, you must use the Cisco AnyConnect VPN client to access internal USC systems handling confidential or sensitive data, such as Student Information System (SIS), and file servers for specific schools and departments. The Cisco AnyConnect Secure Mobility client is a web-based VPN client that does not require user configuration.
This webpage provides instructions on how to install and connect to Cisco AnyConnect Secure Mobility client for Macintosh OS 10.6 (Snow Leopard) and later.
Login and Download VPN Software
- Connect to your local network.
- Go to https://vpn.usc.edu/.
- On the login screen, enter your USC NetID and Password.
- Then click Login.
- After you have logged in, click AnyConnect on the left.
- In the middle of the screen, click Start AnyConnect.
![Cisco anyconnect download mac el capitan 10 11 Cisco anyconnect download mac el capitan 10 11](/uploads/1/2/6/7/126744910/765175440.jpg)
![Cisco Anyconnect Download Mac El Capitan Cisco Anyconnect Download Mac El Capitan](/uploads/1/2/6/7/126744910/735665267.jpg)
- On the Download & Install screen, click Download for Mac OS.
Install AnyConnect VPN Client
- Search for the downloaded file on your computer and double-click it.
- An Install AnyConnect Secure Mobility Client pop-up window will open. Click Continue. This will initiate the installation.
- On the Software License Agreement screen, click Continue.
- On the pop-up window, click Agree.
- On the Standard Install on “Macintosh” screen, click Install.
- In the pop-up window, enter your computer’s administrator username and password. This should be the username and password you use to log into your computer.
- Then click Install Software.
- The installation will begin. When prompted, click Continue.
- When the installation is complete, you will see the message “The installation was successful. The software was installed.”
- Click Close.
Connect with AnyConnect VPN
- Search for the Cisco AnyConnect Secure Mobility Client app on your desktop (Type “Cisco AnyConnect” in your computer’s search bar).
- Open the application.
- In the AnyConnect pop-up window, enter: vpn.usc.edu
- Click Connect.
- On the login screen, enter your USC NetID and Password.
- Click Sign in.
- Click on Send Me a Push, Call Me or Enter a Passcode to complete the Duo Two-Factor Authentication (2FA).
- You are now connected to the USC network through the Cisco AnyConnect VPN client.
Cisco Anyconnect Mac El Capitan Download
Getting Help
Cisco Anyconnect Download Mac El Capitan Version
If you need help installing or connecting to your Cisco AnyConnect Secure Mobility client, contact the ITS Customer Support Center.